VMP HOME - Ajax, Ontario

Amita Desouza

Recently I had the pleasure to meet with Vally. I needed to change my air-conditioner which was over 16 yrs old. I contacted several lennox dealers through the Lennox website for quotes and VMP home was one of them. Vally was professional and very polite, he explained and gave me several options. After choosing the one best suited for me I asked about the furnace. I told him my budget and VMP Home prices were the best among 4 other competitors. He gave me a good deal for both the Furnace & air-conditioning within my budget.No over selling was done. Within a week it was installed. It was hard as it had to be lifted to the deck area for installation and not through the house but was done professionally. He and his team of one were prompt and efficient and got the job done. I would recommend his company to anyone interested. I will in the next year get my hot water changed with his company as well. Great efficient job, well done. Thank you for your service and already have recommended VMP home to several of my family and friends. I am very happy with VMP services provided.

Reni Thomas

We recently had a pleasure of having new Furnace and Heat pump installed by VMP Home.
The initial consultation with Parnian was awesome; she took time to assess our home virtually and recommend the best options for our needs.
She was very patient in answering all our queries before we could make a final decision.
She also offered some amazing deals that made upgrading our heating system both affordable and stress-free.

The installation team led by Mr.Vali arrived on time to work efficiently and took great care to ensure everything was done perfectly.
They even took time to explain how the new system works and answered all our questions.

Really appreciate their superb customer service.
We highly recommend them for anyone looking for top-notch service and a fantastic installation team.

Mervat Maher

I had a very good experience with VMP Home. A friend recommended this company to me. Today, they came to install a new AC in our home. Vali is a decent, respected, very professional, and honest guy.
He has done a great job with his crew. I definitely recommend this company for anyone. Thank you Vali.

Eric Silwal

VMP Home is an amazing company to go with for your heating and cooling needs.

Staff took their time to explain all about Heat Pumps, efficiency ratings as well as pros & cons prior to the install of our new build.

During install, they walked us through the process and get this, we got a free Ecobee thermostat with our purchase!

Their prices are pocket friendly compared to the big name companies out there.

I would definitely recommend VMP Home to anyone interested in installing an AC or Heat Pump.

Thanks VMP Home.

Ashraf Zaki

VMP HOME great company to dale with, they referred to me by a friend of mine, from the first moment when Vali visited my house, he make everything easy and clear and delivered all what he promised.
Vali and his team did amazing job to install my new furnace.
Thank you so much VMP HOME

Michael Sagoe

Vali was very friendly extremely professional and knowledgeable. His team was respectful of our home and kept the place clean as they worked. He kept us up to date as he went through the install and did a fantastic job of explaining to us how our hvac system and heat pump works. I would recommend him to anyone looking to get a new furnace, AC, heat pump or fireplace.

John V

DO NOT LET THESE GUYS IN YOUR HOME!!!!!!!

So after I got an inspection done on the house and another local Lennox dealer to look at everything we have found 10+ errors on one single AC and Humidifier Install. I can't go through all the details here but they have pissed me off so much I am building a website and will show everything on there. Google there name and you should be able to find it.

Anyway if your thinking of hiring these guys just show anyone with any HVAC knowledge the first pic I posted and they'll tell you to run from these guys. That piece with the 3 tubes is installed in the wrong place and now I have water dripping all over the casing of my furnace. The funny thing is they told me it was up to standards until I showed them my inspection report.

I also added in the pic of the brackets sticking out of the Unit. That is a significant safety concern, especially if you have small kids.

There are numerous other errors with there install according to my inspector and another Lennox dealer, I don't have enough room here to get into those.

Lastly if there customer service tries responding to this review know this. My install was a month ago. I have been fighting with them for weeks. I even have an email saying if I can prove that its a bad install they will help me with a refund. As soon as I sent my Master Inspection report to them they changed there tune. Now they want a lennox dealer to check it (okay I did) and the want LENNOX HIMSELF to check it. Am i suppose to fly someone in from Austin Texas?

They just keep moving the goalposts so now Im stuck fighting with my CC company and probably looking at small claims court. What a nightmare

If your quoting around Durham Region ask others about these guys. The other dealer I brought in knew exactly who did this before I even told them. Were also trying to figure out if these guys even have correct licenses, this is not the first house they've ruined according to the other Lennox dealer.

DO SOME REASEARCH BEFORE YOU HIRE THESE PEOPLE

Akila Rajaratnam

We bought a Lennox Air Conditioner from VMP home Ajax dealership located at Westney Road and the contractor Vali was very helpful in identifying the right product based on our home’s square footage, performance efficiency whilst considering our budget and availability. His crew came on time and completed the entire project as scheduled. He also did the product registration on our behalf which is very valuable as these are things we might forget down the road. We’re very happy with their work