Veneto Homes - St. Albert, AB

Cory N.

We built with them and it has been a very difficult and disheartening journey.

Two years and one month for a 2100 sq foot bungalow. The verbal and written contract said they would be done in one year.

THE CONTRACT HAD LEGAL LOOPHOLES THAT GIVES THEM AS LONG AS THEY WANTED TO BUILD ,,, DESPITE WRITING AND VERBALLY COMMITTING THEY WOULD BE DONE IN A YEAR.

IMAGINE PAYING AN EXTRA YEARS RENT AND STORAGE INSTEAD OF PAYING YOUR OWN MORTGAGE. WHAT A WASTE OF MONEY!!!

Currently we have a 50 page deficiency list with Progressive New Home Warranty. This was Venetos choice of warranty provider… we will see how this goes,

We literally have unpainted doors a year after moving in.

BUYERS BE WARE,,,,
READ YOUR CONTACT CAREFULLY

Now that we have filed a claim with Progressive New Home Warranty all services are suspended until review. ( Even though Veneto promised to repair many existing issues).

We are currently backed into a corner and don’t want to see others in our situation.

OUR CONTRACT WAS ALSO UNDERVALUED ON ELECTRICAL, PLUMBING AND LUMBER!
THIS COST US 10’s OF THOUSANDS MORE THAN THEY SAID. ,,, TOTAL MANIPULATION
( they make you use their inflated suppliers for plumbing and electrical. ) the budget allowed for pot lights, additional lighting , plumbing and lumber was brutally low.

We were building a luxury home and they new that. ( we went through their show home repeatedly ) they sold us a budget for a cookie cutter

WATCH OUT FOR THE LEGAL TRICKS. AND THE DECEPTIVE SALES.

Brutal communication, terrible management, and bad craftsmanship throughout the entire process.

CHOOSE A DIFFERENT BUSINESS.

My wife and I are professionals and we never want to bad mouth a business but these people are off the charts bad.

Despite the financial loss and stress they created,,,,,

This was our dream home!
They sucked all the joy out of the experience.

Ashleigh S.

Our journey with Veneto Homes started in 2021 when we decided we wanted to build our dream home. We came to Veneto with our idea which was naively based off Pinterest photos, and from the start, Adrianna was just as excited as we were to make it come to life. The patience and reassurance they gave us through the design process until we were ready to build is something we are so grateful for. We felt like we were a part of the team the whole way. Specifically, we were involved in each step and were able to make changes through the build as we wanted. Building a custom home is exciting, but it is not a straight line and as to be expected there are challenges along the way. Veneto was responsive to all our questions and concerns and handled it all diligently and with competence. We know our home is high quality and exactly how we imagined it to be and our friends, family and neighbours always compliment it. It’s now been 6 months since we moved in, and we are so thankful to Veneto for making our dream home come true, and we highly recommend them for your custom build!

SJ B.

We built our Veneto in 2017.
2 summers ago we had a piece of siding blow off in a storm. I contacted Veneto expecting only the contact info for the siding company; we were fully prepared to arrange and pay for the repair.
Veneto sent the company out and we were never charged! I was very impressed.

We love our home and would build with Veneto again.

Euro D.

We have worked with Veneto Homes for many years. The whole team is always very helpful, professional, and pleasant to work with. Their work has always been amazing. We can see the passion for their work go in to every design and throughout the whole construction of every job.

April C.

Veneto homes built our home and we have been over the moon since we have moved in! The staff have all been amazing to work with from communication to service. The attention to detail and the special custom items were crafted with precision and care. Adrianna and the team have such passion and take pride in what they do. Veneto homes is a builder that will build you a home, not house.

Pam S.

I wanted to come write a review even though it's been a few years since I moved into my new Veneto home, as I wanted to say how exceptional their customer service is. All deficiencies were tended to very quickly, and their "service guy" (super intendent?) Ryan is awesome to deal with. Even after all these years, I had an issue when a brick fell off the house above the garage door. I really didn't know how they were going to rectify that because what are the chances that they still had extra of my specific brick pattern. I dealt with Ryan, and they ended up getting one made for me somehow, and I showed up at home one day and the brick was replaced. Over the last few years when I've had issues with miscellaneous things, Ryan has always been super helpful and rectified the problems right away. I also must say that I believe their "standard" is very high quality. The finishes in the house are excellent and the design is amazing. There are a few "finishing touches" like a cool shelf in the ensuite that I really liked. I would say this is a high quality builder. I would totally recommend them. I love my Venento home!!

Jodie P.

We built a home with Veneto 8 years ago. It was an easy process with open dialogue and helpful direction. Our home is amazing and fits our family perfectly. I am excited for our next home to start soon and couldn’t imagine partnering with anyone else for such an important investment for our family.

Marilou

Building with Veneto Homes has been a pleasure despite the stress that went along with a new build . We are happy with the quality of the construction and the workmanship that went into our home. Any issues we’ve had have been dealt with in a timely and professional manner. We will highly recommend Adriana and her company to anyone who is in the market for a new home ! Thank you Adriana and Veneto Homes for building us our Retirement Home in our dream location, St. Albert!