Value Contracting - Okanagan Falls, BC

Kellie Duckworth

We had an emergency with our well and lost water. Phoned in the morning and two guys were re-routed to attend to our well. Excellent customer service from the business owner who called to figure out what the problem was, from the two guys who attended and fixed our problem and then the office who followed up. Fantastic people and excellent customer service. Left our home and land clean and tidy and water was quickly restored. Highly recommend Value Contracting.

FREE-RANGE ORGANIC-LIT-FARM

We were initially very pleased with your service when Mike installed a new pump for us in 2019. With the recurrence of another pump failure 1.5 years after installation, I developed numerous questions about some concerns. Mike was helpful in explaining a number of things to me including our well history. He explained that from the beginning this was a low flow well and that he did not understand or approve of the the choice of a high-flow variable speed pump with a thermal shut off for this well. This knowledge was not shared with us in 2019. We could have/should have changed to the appropriate pump then and not have needed replacement service 1.5 years later.
That plus being significantly overcharged for stainless steel bolts on the 2019 invoice ($120 for 4), has led to a loss of confidence in your service. Now we have the same problem being perpetuated with the Grundfos pump sucking our low-flow well dry frequently. I get it, when people get desperate for water they will throw whatever amounts of money at it to get it fixed and then say thankyou.

Your company installed a pump that the installer new was a bad match for the well conditions because we didn't know better and it creates repeat service for you. Now what? We pay for his lack of integrity and still have to pay again for the proper solution.
We have the wrong pump in our well that will fail again because your informed professional installer put it there.

Kelowna
Dwayne

Mark Thompson

They offer all your wells pumps and water treatment services also excavation and electrical services

okanagan1010

I highly recommend Value Contracting. Mike and Karen are a pleasure to work with. Very professional and very trustworthy. Mike and his crew arrived exactly when they said they would and installed a great pump and filter system for us. The quality of the products and work were excellent and exceeded our expectation. Thanks very much for everything, we look forward to using your services again in the future.

Kim Gelinas

5 stars to the great team at Value Contracting! Our water pump quit working on New Year’s Eve. Mike and Ryan were out January 2 as promised. It wasn’t an easy job. Bob was sent to Penticton for supplies and the job was finished in the dark. Water was back in time for company arriving January 3. We fully recommend this company!

Okanagan Life

We are dealing with Value Contracting, the service has been amazing! So impressed! Thanks Mike for all your help and information! We are looking forward to working with you soon!

joe martin

KAREN AND MIKE ARE THE BEST GOOD SERVICE AND PRICE IS RIGHT THANK YOU SO MUCH FOR FIXING ME UP SAME DAY SERVICE YOU GUYS ARE THE BEST.

Sherry Body

Greatplace! Professional homey atmosphere
Awesome staff