The Crack Specialists - St. Jacobs, Ontario

Gary M.

I was so very impressed with The Crack Specialists right from the start. Wesley the owner/estimator came by to take a look at my concerned area and give me an estimate. He was so knowledgeable and accurate as to where the problem might be, considering the walls were drywalled, I was so amazed at how precise he was. So I booked my appointment to have the issue resolved.

The technician (Melanie) came by to fix the crack in my foundation, I was once again very impressed, her professionalism and work ethic were fantastic! She even took the time to explain to me the procedure step by step, as she continued to work away.
Melanie did an amazing job, she also left the worksite nice and clean!
I highly recommend The Crack Specialists for any of your foundation repairs, they are top notch!

Matthew M.

We were very impressed with The Crack Specialist team from the initial free consultation to the final result following their work this week.

Melanie and Cole repaired a vertical crack in the foundation and a reset a window well which had been shifted due to frost and insufficient mounting when the house was built. They took the time to explain the work upon arrival and also after completion. They were both very friendly and put our mind at ease during the work.

I also want to highlight their attention to detail. There was a section of drywall that needed to be removed to access the foundation crack. Melanie took care to make a clean rectangular cut of the drywall and preserved the backing insulation so it could be easily replaced. Cole also did a great job on the final finish of the window well, ensuring it was surrounded by fresh top soil after the work was done.

Thanks to The Crack Specialist team for helping us. We highly recommend their service to others in need of foundation repairs.

Ian S.

Luke and Hayden did and outstanding job replacing our window wells. Communication was fantastic, very professional and they are really great people.

When the job was completed the work area was left spotless.

If you have foundation or drainage issues these are the folks to hire.

Manas S.

I had Ron & Roman come by today to patch 2 foundation cracks in my cold room & also replace my window well (which flooded & brought water into my basement). Not only were they professional and super detail orientated. They also explained the process and did everything in a timely manner. My new window well looks great & I can be at peace knowing water won’t come in through there or the cracks in my foundation. Thank you so much for the wonderful service Ron & Roman as well as The Crack Specialist Team!

Samantha M.

Melanie came over today to repair our foundation crack. She was early, kind, easy to talk to, great with my kids who were very Interested in everything she was doing lol she even included my son (safely) and he will talk about fixing the house everyday I think. Overall booking was super easy, reasonable pricing, lots of communication, easy to pay, and reminders sent out with straight forward instruction. I also appreciate the warranty with their work. We are ripping out the whole basement so ignore the framing being broken

Kathy S.

These guys were great right from Wes coming to look at the crack and give me a price to fix it to Melanie coming in to actually do the work. Both of them were so friendly and knowledgeable and gave me advice on how to keep water away from my foundation. I would recommend them to anyone!

Christopher M.

I had water in my basement from an incorrectly installed egress window. Mel was able to dig the well back to the proper depth and install a sealed and bolted window well. She was awesome and so was the estimator. He really knew what he was talking about and recommended a solution that was much less expensive than I expected. I highly recommend these people.

Sharon G.

Had an amazing experience with the crack specialists! I had 2 foundation cracks that were leaking every time it rained (one much worse than the other). My technician Melanie Rose showed up as expected and proceeded into the crawl space to deal with them. She was AMAZING! Extremely personable and knowledgeable and her work is fantastic! No more leaks! She explained everything as she went through it and ensured I knew what to expect during and post the crack treatments. Everything was left very tidy and clean. Highly highly recommend the Crack Specialists and if you get Melanie as your technician, you are lucky!! Just great experience all round! Thanks Melanie!