Team Harding - Kanata, Ontario

Nancy G.

Several years ago, Harding installed my first air conditioner, and the experience left a lasting impression — the unit performed beautifully and the service was outstanding. So when I moved into my new home, they were the first (and only) company I thought to call. Their combination of product quality and client care had already earned my trust.

More recently, I ran into a small issue after the new unit was installed, and once again Harding impressed me. They didn’t just offer a quick fix — they approached it with genuine care and creative, outside-the-box thinking to ensure I was fully looked after. That kind of dedication is rare, and it’s exactly why I’ll continue to recommend Harding to anyone seeking reliable, customer-focused service.

Terry H.

I have organized a "bulk maintenance" service with Harding for the Piccadilly condominium (1422 Wellington St W, Ottawa). This year, Scott the technician, serviced 17 gas fireplaces, performing an extensive cleaning, testing, and in a few cases repairs. In all instances, his professionalism, competence, and care was exemplary, and on top of everything, managed to educate owners on the safe use of their fireplaces. I, and all owners, are very happy with Harding's services, and this has been our experience over several years.

SYLVIA B.

After 25 years of loyalty with Harding, we were recently somewhat frustrated with our experience with the company. We called and had to speak with 3 different people to get a simple service call. 3 days later a technician came to our home and told ua that our air conditioner was broken. It then took another 3 days for a sales person to speak with us regarding replacing the unit. The quote we received was comparable with other companies and we were satisfied with this price. We were told that it would take 2 weeks for a new air conditioner to be installed. Ottawa was experiencing a record breaking heat wave during these 2 weeks and the heat in our home was unbearable at times. One of the admin staff did do her best to accomodate us due to my husband having health issues, and that was appreciated. When the date finally came for the service technicians to come, we were so relieved, if not somewhat frustrated with the long wait. Luke and Austin were the most polite, clean, pleasant and knowledgeable staff we had interacted with during the entire ordeal. They brought back our faith in the company and hopefully Harding realizes that they are the reason we remained loyal. If it were not for Luke and Austin we would have gone elsewhere, but their professionalism and efficiency made the process so much more pleasurable.

Jennifer M.

Would never recommend.
They installed an undersized furnace and air conditioner I. Our home. Falsified heat load calculations. When provided with engineer heat load calculations, still refused to acknowledge what they had done.
HRV was installed incorrectly and died under 5 years. Refused to cover the warranty.
They installed out gas line BBQ incorrectly. We had to have this replaced as well.
They are terrible to deal with and will rip you off repeatedly.

Sonja K.

Excellent service - very knowledgable, very professional. Scott took the time to answer my questions, even show me how to light the pilot light on my propane furnace. He did a wonderful job with the repairs and cleaned everything up beautifully.

Jamie C.

Hi Scott and James (coop student) performed the annual inspection of our gas burning fireplace on Friday, They were thorough and ensured the cleaning was performed perfectly, including repainting the tray. Upon re assembly and testing they noticed an issue, and worked diligently to resolve it. Always polite and respectful. Great team.

Many thanks

Mona H.

We had a tech come in over a month ago to get us a quote for adding an additional heat pump upstairs. He was extremely helpful. After several follows up we have still not received a quote.

Will update review if we ever hear back.

Edit: updated as we got our response/quote.

Ephraim F.

Our AC never worked since we moved in to this new house and we were in heat waves after heat waves. Thankfully they sent in Steve To and what a guy!!! Very calm and understanding person. If i could give more stars, Steve To deserves over 10 stars.