Sunspace Sunrooms by Tropical Sunrooms Kitchener and 2490 Main St, London - Kitchener, Ontario

Joel E.

Thank-you Tropical Sunrooms for realizing our dream!

Right now we’re relaxing on the couch, watching the birds just outside our stunning, sun-dappled sunroom windows, where our family (including the cats) seems to spend most of their day! Our 12 x 14 four-season sunroom is well-beyond what we thought possible. From the solid, high-quality construction to the beautiful finishes, Victor, Bob and John worked long hours in close communication with us to ensure we were happy with everything. A truly seamless addition to our home!

Coordination with subtractors ran like clockwork too, with HVAC, electrical (thank-you Luke), insulation and city inspections all arranged by the team. We didn’t have to worry about a single thing.

Victor’s experience and skill were accented by his creative approach to minor design challenges, accepting and incorporating our feedback enthusiastically. We were very impressed with the contractor-to-customer ‘team approach’.

Our finished sunroom is truly a sunny sanctuary, and the ‘heart’ of our home. To say it was a wise investment is an understatement! Thanks to Ken and Dave as well, for helping us envision our dream!

Linda D.

This is a 3-star review due to communication.
We have enjoyed our sunroom since 2006!! Over the years, the skylights leaked. It was time for a new roof. Our complaint is whatever is discussed, be sure it is in writing before signing.!! We were to trusting. We were told that if we had the ceiling fan here, they would install it. When I told Victor the fan was here, he was surprised. They had no indication he was to install the fan. He was professional and called his boss. He told us that the fan installation was not included.
Victor and his brother were efficient & pleasant to deal with. Those 2 deserve a 5 star rating.

Marion D.

We were very impressed with interactions we had with Tropical Sunrooms. Initially, a representative came to our home to find out what we were interested in, look at the area and provide a quote. The quotation received was very professional and detailed. We wrote back to confirm acceptance and the project commenced. Once detailed measuring had been confirmed, the next step was for the foundation to be laid. Again, we were impressed with this process and the work that was completed to lay the foundation. The owner of the company kept in touch with us to give updates as to when he anticipated the sunroom would be installed. Once the sunroom was available, the installers arranged a time to come to our home. The installers went above and beyond and worked hard to provide us with an outstanding finished product. Timelines were also met as everything was finished within the estimated date provided. This is a family-owned business and it is evident they go the extra mile to ensure customer satisfaction.

Dave D.

The entire Tropical Sunroom team was great to work with from design to approval all through to complete assembly. Everything came together and fit to the plan with extreme care and expertise installation. The work sight was left clean as well and the installation team was very courteous, highly productive and accommodating. The final result looks great and we are very pleased.
This addition was done exact to specifications and looks as great as we expected.

Niranjith A.

We recently installed our Tropical sunroom & it looks great. We are happy with the work done. It’s a family owned business & they have a great professional team with them. We would recommend for anyone that’s looking for a similar project. We would specially thank Dave Jr. for his courteous service & also going the extra mile to complete it to our fullest satisfactory. I have seen a few negative comments on after sales service & hopefully they have learned their lesson by now.

Thanks again!

James B.

I purchased Weathermaster vinyl windows and installed them myself. I found the quality was not what I was expecting.

Firstly, there was a knife scratch down the middle post on every window where the assembler cut the screen. Thanks for including touch up paint but I shouldn't need it and not sure it will look right even if I try to apply it come spring. This is not acceptable. Even if the assembler was new this should never have passed a QC department (I guess there isn't one).

Secondly, I ordered some trapezoid windows and found them to be pretty junky - not at all like the opening ones. The frames are thin and flimsy and the corner joints had big gaps. Terrible workmanship. They were built undersized and I had trouble fastening them in place due to that. Further the optical quality of the vinyl is not great and some areas of the trapezoid windows have more tension than others which is obvious when you look at the sky reflected in the window from the outside. Would not have chosen these had I known. And these windows were not cheap! I was expecting much better.

I sent this information including photos to Tropical Sunrooms and did not get any reply. I guess now that they have my money I don't matter anymore. I can't recommend this company.

Re: the response from Tropical - The scratches were in each window as I received them. I'm hoping that they will do something to resolve this and will edit my review when that happens.

2024-05-22 update: Still waiting for a fix - they sent a guy to repaint in early Feb. but it was still too cold. I've been trying to contact them for about a month now to finish up. I keep getting brushed off by the receptionist "Dave will let you know"... Crazy.

susan R.

We are thrilled about our new sunroom and our experience with Tropical Sunrooms was great on every level. This is a first class company to work with and we appreciate everything they did for us! Thank you!

Gerry M.

I was very afraid when we started this large project. However, after a couple of weeks I was very happy and confident I had made the right choice. From the office staff, contractors and project manager they had a plan and process they followed. From start to finish they were organized and looked after
everything..making my life worry free.

Their work was impeccable and completed as per the specs.
We couldn't be more pleased with the 4 season sun room , it is beautiful.
It was a pleasant experience working with the crew at Tropical Sunrooms and I would highly recommend them.