Straight Arrow Roofing - Brantford, Ontario

Joey Da Silva

Straight Arrow Roofing was a great experience from start to finish. Joel was professional and went above and beyond in both preparing me for what was to happen as well as during clean up. My driveway was left cleaner than when they started (truthfully, cleaner than it's ever been).

Process was straight forward. Quote and Package were nicely prepared in a timely manner - his team showed up prepared and ready to work.

If anyone brings up in conversation that they need a roof I will be recommending Joel and Straight Arrow Roofing in a heartbeat.

G Wood

Thanks to Joel and his team at Straight Arrow Roofing. Builder's shingles started to come off in the wind. Received several quotes from different companies. Straight Arrow was competitively priced and Joel and his team very professional. Highly recommended!

Michael Allaby

Affordable. Professional, and went above and beyond... These boys showed up the same day I called, and managed to fit me into a busy day, for last minute gutter cleaning just hours before a massive rain... And finished around 9pm. I am floored by the dedication of this company and its crew.

Scott Milne

We contacted Straight Arrow Roofing to replace a flat roof membrane in October 2023. Initially, we were impressed by the quick response to our request for a quote; their apparent knowledge of the subtleties of the job; and friendly, accommodating demeanor of the representative, Terry.
But once the job started, so too did the problems: the crew that arrived to do the job seemed unfamiliar with the details of the work, requiring Terry's constant attention. Once the new EPDM membrane was cut and installed on the roof, it was discovered after the crew had left for the day, that the material had a very evident flaw - a large hole through the material. In addition, we discovered shoddy and careless workmanship where joints met the house and where siding had been damaged during the installation.
The next day, we showed Terry photos taken of our concerns, along with our dissatisfaction with the defective roofing product.
After a period of time, and several phones calls later, Straight Arrow agreed to replace the faulty membrane with a new one at their cost - this was a satisfactory solution, though after seeing the shoddy workmanship of the first attempt, we were sceptical of the company's abilities to provide a satisfactory finished job.
The second installation was completed by a different crew, who managed to complete the job successfully.
Since that time, there have been issues with payment (cheque was allegedly lost in the mail, requiring cancellation and reissue); workmanship warrant was provided only after numerous phone calls, texts and emails - text and emails were generally ignored, and the phone calls were met with questionable excuses.
At this writing, 4 months have passed, and we're still waiting for the promised manufacturer's material warrant.
Needless to say, we are not impressed with the follow-up of this company, and would not recommend them for any other than the most rudimentary of jobs.

Katrina Raney

Joel, and his team at Straight Arrow Roofing are awesome. We originally had him come out for a repair on our roof after a wind storm. After he inspected it he informed us that we in fact needed a new roof.
He was professional, and well priced, he gave us a quote and was able to fit us in promptly. His crew showed up on time, and were very professional and did an amazing job on the roof.
Joel him self explained everything, and was awesome to work with.

If you need a roof or a repair job don't hesitate to reach out to Straight Arrow Roofing.

deb bartley

Terry is amazing! He came out (on short notice) hours after calling him-on the Saturday of a long weekend! He made the emergency repairs, and checked over the rest of my house. Once the new parts came in, he promptly came by and made and completed the installation. He is extremely accommodating and no job is too small! Very thankful to Terry and his team! Highly recommend!

Vince Kelly

Terry came to see what it was that I wanted, I explained, he gave options for my expectations and I put my faith into his experience. He came to do the job with his crew when he said he would and did a great job, the shop has never been so dry! Thank you Straight Arrow Roofing.

Jasmine J

Joel and his crew did an outstanding job on my roof. I highly recommend Straight Arrow Roofing to anyone looking for quality work and great prices. Joel and his team go above and beyond for customers, always aiming to please. Joel also installed a skylight in my home which added a perfect touch to my kitchen. Everything was kept clean and left spotless once the job was complete. Straight Arrow Roofing is the way to go when looking for any roofing service!