Sterling Homes Edmonton | Head Office - Edmonton, Alberta

Saad K.

Elena was Sterling's representative when we purchased our home, and she was truly a pleasure to work with. She was incredibly kind, friendly, and always accessible whenever we had questions. Her professionalism with our realtor made the entire home-buying process smooth and enjoyable. She worked with our realtor as a team and promptly resolved any road blocks in the buying process.

Her confidence in the homes she represents gave us great peace of mind, and during the inspection, she was exceptionally cooperative in addressing any concerns we had. Without a doubt, Elena represents Sterling Homes with the highest level of professionalism and integrity.

sanampreet K.

I recently purchased a house from Sterling Homes Edmonton and had worst customer experience throughout the entire process. DO NOT BUY HOMES FROM THESE GUYS. My all windows are bad quality. Really cold in the house. When I submitted the service ticket for these issues their rep came and blamed the humidity. Whereas humidity was only 30%RH with outside temp -13*C. I posted pictures you can see. Even though its bad weather, inside windows shouldn’t be any moisture or frosted. Very bad quality. Whenever you bring up any issues they come check and leave with no action. Do not fall for these guys trap. Entire house has issues. Floor is creaking from day 1. Garage floor is cracking. Stairs are having big hole. No noise insulation, I can hear people talking outside on sidewalk very difficult to sleep inside. Front walkway has sunken.
This house is supposedly Green built certified which they claim uses less energy, but in reality this house has poor insulation and utility bills are not lower than older houses in fact seems more than comparable house. I don’t recommend Sterling Homes to anyone.

Laurena J.

Elena was an absolute gem! We couldn't have asked for a better sales rep to help us with the purchase of our new home. She guided us patiently with the processes and was always ready to help. From beginning to end we felt that we were well taken care of.

Vinodkumar P.

DO NOT BUY HOUSES from sterling homes because when i bought this house I didn't need a dishwaher at the time so I told them to leave a rough in for everything for future and now i am trying to install my dishwaser I am have so many problems with my dishwaher connections and there is no electricity running through one of the cables at all for my dishwasher that was aldready connected to the breaker from the start for the dishwasher plug and i don't know if the breaker system was always broken or what.

Nouman Q.

This review is split into 2 parts - One review for the sales staff at Sterling Homes in Edmonton - particularly Mike Gonek and Shahmeer Waseem who were amazing to deal with and deserve the 5 star review. The 2nd part of the review will be for Sterling Homes management - which deserves a 1 star in my opinion.

I am a seasoned investor and was working with Sterling in order to secure multiple rental properties in West Edmonton. Mike and Shahmeer were super helpful in helping me pick out the homes and options I would need in order to maximize my return - even working throughout the Christmas holidays in order to help me secure a promotion price with the builder. They are the only reason why I am giving a 5 star review to this builder.

However, I found Sterling Homes management to be extremely rigid and inflexible. They refused to include options which other builders around the city were able to offer in my contract, such as landscaping and fencing. Ultimately it was this inflexibility which made me walk away from a deal with this builder. I ended up choosing another Qualico builder in the city that offered more options and flexibility - which is a shame because their sales staff are great!

jasveen S.

We Purchased a Sterling Home and are second buyers. We came across some issues with our landscaping deposit as we were second buyers as it was a frustrating process Sheila Gallaher helped us every step of the way making it so much easier for us. She found solutions and went above and beyond to make sure we were on the right track! Every interaction was positive and by far the best experience I’ve had during the home ownership process! Sterling has done a great job and we appreciate all the efforts and support ever step of the way!

Michael T.

I have dealt with Elena Bustamante since she was just a sales associate in Uplands around 2019 went I started to look around on purchasing a house she was super helpful, friendly and took her time to help me choice the house that was perfect for my family at the time. Unfortunately we didn't end up with a Sterling home and went to a used house for our first house. I kept in touch with Elena here and there just to see how the market was trending. Then I stumble on Atlas model and I knew it was the perfect model for ours. My family grow that our old house wasn't so space anymore and it was time for an upgrade. Elena went above and beyond on trying to answer all my question and putting my wife and I at least with the whole process on building a new home. I would highly recommend Elena to anyone that's looking for A Sterling home.

JINXING W.

This company has conducted its business very unprofessionally. Early of Dec 2024, wo booked a 10 units Multi unit project with them with promise to refund if not satisfaction. We waited more than a week after the deposit $5000.00 was sent according to their request. We had not received the contract. We asked for the refund. As of today, it has been more than 2 months, no updated news has been received. Another irregularity is that the deposit was required to sent to their account rather than a trust account. Be careful with this Corporation! I will launch a legal action against the corporation for its behavior soon. In addition, its agents will be sued too due to their misrepresentation.