Pratt Homes - Barrie, Ontario

Kk S.

I would consider any other builder then Pratt homes when purchasing a property. They use low quality parts and subpar contractors to complete the work. We had deficiencies named in our PDI 30 day not fixed. We were advised that because we missed our one year the only things that were noted on our 30 days and PDI would be addressed. After pictures were sent and not "visible" to the team I created a document to resend them. At that point Pratt turned around and said it been too long and that they wouldn't be fixing anything. For example - We had a door frame completely kicked in by the contractors for them to get into the house during the build phase. All the did was shoot some nails and paint over it, however this is still unfixed after we had noted it multiple times. If you don't want a headache run away. I will never buy another house from this company and advise no one else should.

Dom W.

The experience with Pratt Homes in designing our dream home has been great so far. We appreciate the constant communication and patience the team has shown throughout the process. A special thanks to Jess and Rory for their guidance during our design appointment. They were patient and thorough in explaining the options in detail. Looking forward to the end product!

Pankaj O.

I recently had the pleasure of working with Pratt Homes, and I am beyond impressed with their quality, service, and commitment to creating beautiful living spaces. From the beginning, their team was professional, responsive, and genuinely dedicated to ensuring every detail was exactly right. The craftsmanship is remarkable, with thoughtful design choices that make each home feel unique and tailored to modern living. Pratt Homes goes above and beyond to make the entire home-buying experience smooth and enjoyable. I highly recommend Pratt Homes to anyone looking for a reliable builder who cares deeply about quality and customer satisfaction. Five stars!

James L.

We had an outstanding experience with Pratt Homes Barrie during our home-buying journey. As a first-time home buyer, I had many questions and doubts about the process, but their team provided exceptional customer service that made me feel comfortable and confident every step of the way.

A special thank you to Ramzi and Cinthiya, who went above and beyond to answer all my questions, address my concerns, and provide detailed information. Their patience, professionalism, and genuine care truly stood out and made our decision to move forward with the purchase so much easier.

If you’re looking for a reliable and supportive home-buying experience, especially as a first-time buyer, I highly recommend Pratt Homes Barrie.

Thank you for making this journey smooth and enjoyable!

James

Susan B.

I recently had the pleasure of working with Kuba , a service technician with PRATT HOMES.
I couldn’t be more impressed. From start to finish, he was incredibly friendly, courteous, and knowledgeable—going above and beyond to ensure everything was handled with expertise and care.
As well, the entire service team, including Jen, was just as outstanding, making the process smooth and stress-free.

My experience with PRATT HOMES has been exceptional. The team’s compassion, flexibility, and genuine family culture set them apart. It’s rare to find a company that truly cares about their clients and their team.
PRATT HOMES has exceeded all expectations.
I Highly recommend PRATT HOMES!

GILLIAN F.

DO NOT BUY FROM PRATT -I was told by many home owners prior to our purchase of a Pratt Home, DO NOT buy from Pratt. However , after my visit to the model homes in Bear Creek, i purchased my dream home, which turned into a nightmare. We had reported on our PDI the issue with the brick veneer , how horrible it was stained and bricks where missing, i emailed and sent several pictures , Pratt insisted they powered washed the brick after our PDI, which was not true at all. The ceiling on main floor was leaking and water all over the inside of our main floor, we had to remove the dry wall in the ceiling and walls at the front entrace and found black mold. this has become a health issue and Pratt has not responded to our emails. What's next Pratt? you had the contractor from Brampton Brick come to our house 3 weeks ago and he acknowledge that he was never provided a work order to inspect the horrible brick work after our PDI. So. whats the next step

Katherine C.

Pratt homes has been a nightmare from day one; constant issues within the newly built home which can be understandable to an extent, while the service reception just makes it that much worse.

Both Romona and Jennifer have 0 people skills, both extremely rude and unprofessional. For such a big company you’d assume they have the funding to send their representatives to a training on how to engage with the public. I can understand new homes having issues and needing repairs but having the two women dealing with the service calls being so incredibly rude just makes Pratt unbearable to deal with. Would not recommend to anyone.

The lack of communication between service reception and the actual service workers has been incredibly challenging to have things completed and repaired in timely manner. Both Romona and Jennifer pretend to take these concerns seriously while just never calling you back and giving you attitude if you continue to follow up.

Desiree C.

I had a fantastic experience at the Pratt Homes sales office. The staff were incredibly welcoming and made the process smooth and enjoyable. I was pleasantly surprised when I even won a prize just for registering! It was such a delightful and unexpected bonus. I'm truly taken aback by their generosity and positive atmosphere. Highly recommend visiting them!