New Wave Pool & Spa Services - Orangeville, Ontario

Janie M.

We had a serious issue with leaking pipes and a damaged pool jet, and New Wave came in and completely exceeded our expectations. Their team replaced the full line, installed new shut-offs, and the end result is nothing short of a masterpiece.

Not only was the quality of work exceptional, but their crew was incredibly kind, professional, and communicative every step of the way. They even worked tirelessly outside in the pouring rain—just to make sure everything was ready in time for the weekend.

I genuinely couldn’t speak more highly of this company. If you’re looking for top-tier service with a personal touch, I wholeheartedly recommend New Wave Pools.

Melissa S.

We’ve had the pleasure of working alongside New Wave for 3 years now! We see them weekly for samples we take in and they always give us solid advice on how to keep our water sparkly and clean! When we run into technical or mechanical issues they are always at the ready with support and solutions! We highly recommend New Wave for all your pool and spa needs! Thank you to your wonderful team!

Adrian B.

I went into the store to look for bromine solution for my hot tub. After asking a female employee where it was, she replied, "You passed it," and didn't help me locate it. When I then asked if this was the only one for $149, she replied, "That's what it says."

I don't understand how people who are willing to spend their money to support a business can be treated with such rudeness and obnoxious behavior.

Good luck staying in business with that attitude!

Claudia T.

Rob and Cathy installed our in ground pool and the experience from start to finish, was seamless. They took care of every detail and kept us informed every step of the way. We were impressed with the quality/brand name of all the equipment included in the quote and the fact they came in on budget and on schedule. We are thrilled with our new pool and with the service and support they continue to provide. Highly recommend New Wave if you’re considering a pool or spa.

Tyler M.

Great company and they know exactly how to look after your system. The staff that comes to your house for maintenance and repair is awesome, very knowledgeable, helpful and very friendly

Veronica G.

New Wave put in our pool last summer. We couldn't have been more pleased with the level of service, professionalism, quality and competitive pricing. Cathy in the office is on top of things right off the get-go. She was always available to help whenever we had questions. Rob was on site-regularly ensuring everything went smoothly. All steps were explained to us thoroughly and they were very systematic and reliable with their timing and execution. Rob was always very patient and friendly with us and knew how excited we (ok, I) was to get my pool. We had a pool maintenance training session with Stephanie and she was also fantastic! I would highly recommend New Wave Pools to anyone thinking about getting a pool!

Robyn J.

I can't say enough good things about New Wave Pools! We recently had our pool installed, and the experience has been fantastic from start to finish. Cathy and Amy in the shop are absolute stars. They are always knowledgeable, friendly, and go above and beyond to help with any questions or needs. Whether it's finding the perfect products or offering expert advice, they have consistently exceeded our expectations. If you're looking for top-notch service and a team that truly cares, New Wave Pools is the place to go. Highly recommended!

gord G.

I had some winter damage in one of my feed line's.

Kathy and Dave both did a great job, looks wonderful now.

They did the install of my pool 20 years ago, nice to see the service

is still great.

thanks