Heritage Renovations - London, Ontario

Charlie C.

We recently had Heritage Renovations replace all the windows in our home, and the experience has been outstanding from start to finish. Their team was extremely detail-oriented—taking the time to fully understand the look we were after, presenting us with clear options, and walking us through the costs.

The installers clearly know their craft, especially when it comes to the challenges of heritage-style windows. Their workmanship and attention to detail really impressed us. The transformation has been incredible—the new windows have completely elevated the aesthetics of our home while also making a noticeable difference in energy efficiency and soundproofing.

Since the installation, we’ve received countless compliments from friends and neighbors, and we couldn’t be happier with the results. We highly recommend the Heritage Renovations team to anyone looking for quality windows and doors.

Julia M.

I had an excellent experience getting my windows replaced recently. The sales estimator, Phil, was very friendly and took the time to explain which replacement windows would work best for each space in my house, including the placement and opening of the screens, and which colour trim would look best for the outside of my home. He was not pushy and I did not get the feeling I was being upcharged, unlike other estimates I’ve received prior to him from other window companies in the area. The price was excellent and I’m very pleased with the experience and would recommend Heritage to anyone looking to replace their windows.

Jody G.

This is my second time using Heritage Windows and Doors. In 2021 we had 6 windows and 2 large patio doors installed, and they still look as good as new. We are also having 2 more doors installed in the near future and are confident with our choice. Pricing is fair and reasonable and they do not use those awful sales techniques of this price is only good for today. Would recommend using this company for any replacement windows and doors you may have.

Denise D.

Steve and Dave installed our windows. They completed the install quickly and I'm pretty sure they left my house cleaner than it was when they arrived. I worked from home for part of the install and I almost forgot they were there. Steve took time to answer all my questions and kept me updated on their progress. The windows themselves look amazing! The office was also extremely helpful in providing me the information I needed to apply for the Canada Greener Homes Loan. Heritage was a pleasure to work with.

Mike L.

The folks at Heritage have installed 8 windows and one door in my 100 year home. The age of the house and any complications that have arisen from the age of the home have been dealt with in a very professional manner and the finished product has always looked and functioned as promised. I would recommend them to any one.

Paula L.

New door, new lawsuit
The door we had installed was has a two inch threshold and a big tripping hazard on the inside of my house! If their staff can't be trusted with some basic common sense, I would not trust them for any big project. Their sales person was high pressure calling and emailing us everyday. Gave ultimatums on the price telling us we had to decide now or the price would go up. Then when it came to installation he was no where to be found. I had to call several times to find out information. It had to be paid in full before they would install. We ordered the door in June and did not get it until the end of October. We have been working really hard to fix up our basement doing most of the work ourselves. We should have installed the door ourselves too. We ended up spending around 3000.00 on a door we will have to now replace. We asked if there was anything that could be done. They were unwilling to hear us or work with us on any solution. Told us to buy a transition piece at a hardware store. If anybody is reading this and can suggest a fix, I would love to hear from you! Heritage could care less.

Dana

This is my second time using Heritage Renovations for window installation. The team is very professional, efficient, and friendly. They are quick to answer any questions or concerns you might have. I would highly recommend them if you're looking for reliable window installation.

Frank I.

Would not recommend Heritage for door installation. I had a door installed by them in 2023 and within a few weeks the deadbolt/door handle stopped catching/working, I had reached out multiple times about getting the hardware looked at. No response.

To put it plainly... once they have your money they do not care about the job they do/did.

They have lots of options but you're going to get better service elsewhere.