Four Points Construction - Lakefield, Ontario

Laurie P.

We hired Four Points Construction to build a custom waterfront home for us. Throughout the project their employees were caught drinking on the job on more than one occasion, they stole personal items from us that were on our property, and they damaged windows, flooring, and taps during the install. The owners, employees and trades refused to take accountability for any of this. Their answer was always "my guys wouldn't do that" or "we have no idea how that happened"...."we didn't do it" or my favourire..."he is a trusted employee and he would never do that". After the build was done we hadn't moved in as the contractors were still doing work in the house finishing up a few minor items. We did leave a brand new custom made leather ottoman (that was gifted to us) in the house on a Sunday afternoon and locked up and left. Four Points Construction was in the house on the next day, Monday, doing work. On Tuesday when I returned to accept a delivery, I found the brand new ottoman had large workboot prints imrinted all over it, a ring the size of a paint can imbedded in the leather and several gouges on it. These marks would not come off. I contacted Tim Fosbery, owner of Four Points Construction as well as the site super about this as it was obvious the ottoman had been used for a step ladder and work bench. I was told the ottoman was not there when their people were in the house. I produced photos (which are all date stamped) to show them the ottoman was in fact there. It was the only thing in the lliving room. Once they knew we had this proof, they changed their story to say their employees would never do that. When we impressed upon them that they were the only ones in the house, they changed their story again and tried blaming the artisan who hand made the ottoman for giving it to us in the ruined condition. (LOL). Long story short, they refuse to take accountability for anything they do. Things happen, people make mistakes and use poor judgement but these guys just refuse to own up to anything.
Four Points Construction gave our door code out to their trades. The site super was to be on site supervising when anyone was there but he was not there most of the time. This is when all the damage, drinking and theft occurred.
Moral of this post.....if you hire Four Points Construction, make sure you are there all the time babysitting them and safeguarding your project. They cannot be trusted and they do not take accountability for their errors, mistakes or poor judgement. The owners are arrogant and rude and refuse to accept responsibility for anything they or their employees and trades do. They do, however, take great pleasure in putting their clients down and calling them liars. Believe me, we were on the receiving end of their verbal abuse many many times while they tried to deflect blame. Their bad attitudes are contagious and are prevalent throughout the Four Points Construction staff.
Beware of this company. My advice....find another contractor and save yourself a lot of grief and disappointment.

Breckie H.

Called to complain about horrible driving of one of their vehicles and couldn’t even leave a voicemail as their inbox is full. What kind of company doesn’t check messages? Clearly don’t need business

Courtney M.

Great work and Amazing people

Spencer L.

D C.