DKI - Rocky Cross Construction (North) Ltd Calgary - Calgary, Alberta

Erin P.

I would not hesitate to recommend DKI’s restoration services.

We recently experienced an unfortunate water loss in our home. Within an hour of our call, the DKI team was on-site, responding with urgency and professionalism. From the very beginning, their outstanding communication reassured us, keeping us informed every step of the way.

The entire team was incredibly professional and respectful while working in our home. They took the time to walk us through the process, answering all of our questions and ensuring we understood what to expect. Their attention to detail and commitment to quality workmanship were evident in everything they did.
Thanks to the entire team for the exceptional customer service and for putting our basement back together!

Elaine L.

We used Rocky Cross Construction after we had a water leak in our house that caused damage. We found them to be fast, efficient and too the point with what needed to be done. No upselling. Chris and his staff were very responsive on emails and phone calls. All of contractors and staff that attended our home where very pleasant and most important to me was clean and tidy. After the work was done the house looked amazing and I had nothing to do when we moved back in. We decided on few extra improvements that we wanted done to our home and nothing was an issue and the job was completed within the time frame they originally gave us. Any work we ever need going forward Rocky Cross Construction will be our first contact. Highly recommend this company.

James P.

DKI Rocky Cross completed the repairs on my basement and did an amazing job. They made the process easy, kept us informed along the way, and their trades were polite and courteous. I highly recommend this company.

Philip S.

Pipe burst and flooded my house in oct 2024. It is now the end of feb 2025 and there is still demo of the orginal damage left to do. Going into the sixth month on a minor job. Rcc has over a hundred jobs on the go and show up at my house maybe a day a week but usually a day every two weeks. Outstanding work since oct 2024 is balance of demo of tile in entry way. Main floor washroom and laundry room and kitchen area. All this work should have been done in oct of 2024. Reinstallation of 3/8 plywood on main floor. The week of feb 17 to 21 2025 I saw a worker for half a day putting first coat of paint in rumpus room. No one the week of feb feb 10 to feb 14.no one from feb 14 to feb 21 2025 no one from feb 21 to feb 28. 6 months later and the kitchen cupboards Laundry room and bathroom cupboards have not been repaired. 6 months later and the drywall repairs are 90 percent complete and one room has received first coat of paint. Repairs are now scheduled for March 3 to March 24. 2025. Hoping it doesn’t go into the 7 th month. Really tired of having to live with no flooring. Now March 5 2025 and the flooring guys are here. Carpenters were here yesterday March 4 th. Did the kitchen cupboards but didn’t do the laundry room sink or bathroom linen cupboard as required. They said rcc didn’t give them a work order for the other cupboards. Now they can’t return for a while to complete their job. Sent email to rcc to say needed carpenters now. One coat of paint on one room in basement,apparently going to wait till all the new carpet is in before they finish painting. Backwards

Cassio L.

Very good Company to deal with. The staff is helpful and responsive. One of their subcontractors who did the flooring got a little complacent about the schedule, but got some extra hands in the 11th hour to make up for it and delivered the job within the set timeline. Great quality of work. Overall, great experience.

Alison B.

Really was scared to deal with our water issue in our house, because I knew it was a big job! All the way through the job RCC was fabulous! Really easy to work with and ask questions. They totally delivered on time with better than expected results. Would definitely reccomend! Thank you!

Jerven B.

Our house had hail damage, requiring repairs to the siding, roofing, and gutters. Although they were recommended by my house insurance and managed to provide an estimate, I've had more questions. However, the representatives from RCC (Juan / Pamela) have been very unresponsive. Their communication with clients is seriously lacking... It's been a month, and we haven't set schedules yet.

I'd recommend avoiding them if you value smooth communication

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UPDATE as of Jan 3, 2025
Few weeks since my original post, RCC team called and acknowledged the issue asking to give them a chance which I'm glad they are trying to rectify.

I requested for additional quotations which includes the whole siding replacement (Vinyl and Hardie board). Hoping to see improvements in communication moving forward. But we'll see...

Alison L.

Due to a water leak in basement we hired DKI-Rocky cross Construction (North) to remediate the water damage and restoration. From the initial service call to the finished project, I found everyone that was involved to be very knowledgeable and extremely professional.
I would not hesitate to use their services again.