Buildmart Kanata Windows and Doors - Kanata, Ontario

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I've been waiting since the beginning of May 2025 for them to contact me (again) to fix the issues. They've been here twice already and never finished. I wish they cared more about their customers and quality of installation. Good luck getting the "25 year warranty" repair from them as I can't even get them to finish the install.

- multiple areas around window exterior had no caulking and are leaking water (and now ants) into the house
- every corner on interior windows caulking disappeared and left dark gaps between the trim
- windows held water as they did not have proper drainage holes. I asked Buildmart and they did not respond. I had to contact the factory myself
- window screens were not fitted correctly and you couldn't take them out (Buildmart attempted to fix and made the screens worse)
- locks on the windows had were overtightened and bulging, and not lining up. (Buildmart attempted to fix it and made it worse)
- Buildmart did not clean the demolition garbage during installation (and some on the lawn) so rocks, dirt and trash is stuck in the caulking
- caulking has an extremely strong smell for days and they tell you not to open your window
- they ran over my lawn and ripped up the grass down to dirt for 8-10 feet on one side of the driveway
- smoked in/near the house (stopped when asked, but only when asked)

Last contact was a month ago and I'm still waiting for them to book the next service.

Denis S.

Amazing job by Richard for helping pick out the best windows and doors at very reasonable prices, perfect installation job by Anton and the team, a true pleasure to work with everyone at Buildmart. Could not be happier with everything from start to finish. Thank you!

Mary E. R.

We are so pleased with the expert service we received from Buildmart Windows and doors in the purchase and installation of our new kitchen window, from start to finish!
Last year we had two new windows installed from Buildmart receiving the same great service, I highly recommend this company!

DeeAnne B.

Extremely happy with the service we have had with Buildmart from the office staff, Ksenia, to the manager, owner, and sales staff! Very professional staff! They really care about there customers and this is a truly proud canadian company! Thank you to everyone from Buildmart!!!!!

Jane M.

I am exceptionally pleased with the great level of professionalism and quality that Buildmart delivered when replacing the windows in my residential house.

The team was very accommodating throughout the entire engagement. The installation process was quick and trouble-free. The crew did an amazing job measuring and fitting the window frames, while keeping the place clean, and were little to none wall repainting work was required afterwards.

I can safely recommend Buildmart Windows & Doors to anyone looking for a reliable company that delivers great service at a very competitive price! Many thanks!

Ken D.

It has been a real pleasure working with the professional and talented team at BuildMart during every phase of our window replacement project. Our new windows by Stage Windows look great and operate perfectly!

Norma M.

We couldn’t be happier with our new windows and doors.. definitely high quality..no issues with sizing..windows were installed in the timeline we were provided..excellent customer service..great workmanship..very personable installers..we would highly recommend Buildmart for your windows and doors.

steve V.

Excellent products. Very professional services and attention to detail.
Highly recommend 👍👍