Bond Landscape & Design - London - London, Ontario

Gary T.

One year ago we decided to move forward with a complete backyard patio/retaining wall/garden reconstruction under Kyle and @bondlandscapedesign.ca. We were impressed with his innovative design, listening, collaboration on decisions and installation. We have not been disappointed! As our project nears completion we want to share how appreciative we are to Kyle, Sarah and the Bond team. They deliver excellent work and are outstanding to work with. We have heard from our friends and from other professionals on the top quality work done by Bond Landscaping. We highly recommend Kyle - have a look at our before and after photos - we think you will agree!! Gary & Elizabeth Tithecott - London

Megan V.

When a multi-tier retaining wall collapsed in our backyard over the winter, we needed a solution before the nice weather started. We also wanted to mirror the existing wall to eliminate a steep slope and create a more cohesive look.

Kyle responded quickly, provided a quote, and even offered 3D mockups. Based on our budget, he recommended using 6x6 wood beams instead of stone, with proper drainage measures in place.

We agreed that my partner and I would take care of additional soil and planting once the weather warms up.

His team worked efficiently, completing the project within the estimated timeframe. The crew was hardworking, and Kyle maintained open lines of communication throughout.

Overall, we’re pleased with the outcome, but there are areas for improvement:

1) Overly Persistent Follow-Ups
While Kyle was prompt and reliable, he followed up multiple times about approving the quote before we had made a decision. We appreciated his enthusiasm, but the level of persistence made us wonder if he was overly eager for the work. A more measured approach would feel more professional and give clients the space to make decisions at their own pace.

2) Inconsistent Warranty Commitment
Kyle initially stated a 2-year warranty, later increased it to 3 years, but then reverted to 2 years while finalizing the contract. While he honored the 3-year term when asked, he should ensure consistency in commitments to avoid confusion.

3) Lack of Communication on Design Changes
The final retaining wall had an unexpected overhang on 2 of the 6 tiers, which was not in the mockup or discussed. Kyle made this design choice without consulting us beforehand. When asked to adjust it, he was reluctant, citing concerns about cutting it cleanly, an issue that could have been avoided with proper planning. He did make the cut to the ends, but we are left to sand and finish them ourselves.

Kyle and his team delivered a solid retaining wall, and his enthusiasm is evident. However, he should be more mindful of setting clear expectations and making decisions collaboratively.

If we were to use his services again, I would encourage Kyle to consider a bit more attention to the finer details of his work. With these refinements, his service could go from good to great.

Randi Z.

I recently hired Kyle and his team for some landscaping work in my backyard, and I couldn’t be more pleased with the results! From start to finish the team was professional, efficient, and detail oriented.

The crew took the time to understand my vision, offered helpful suggestions, and great attention to detail.

I would definitely recommend Kyle and his team to anyone looking for a high quality landscape team.

Melissa I.

Great experience with Kyle and his team. We had no idea what we wanted to do and knew it would be a difficult project due to the grade of our backyard. After getting several opinions/ quotes, we chose to move ahead with Bond Landscape & Design due to his expertise, his 3D landscape design, and confidence in delivering a beautiful backyard space to complement our pool and concrete deck. Communication was great and we always felt confident that they all knew what they were doing. The pictures speak for themselves. Highly recommend!

Jeffery N.

I’m extremely happy with the work done by Bond’s Landscaping and Design. Kyle, the owner, was fantastic to work with—he removed my old pavers, dug down, and rebuilt the entire area from scratch, ensuring everything was even and properly graded. The finished patio looks great and has made a real improvement to the space.
What stood out most was Kyle’s exceptional communication. He kept me informed every step of the way—not just with regular updates, but by sending progress photos and having thoughtful conversations to make sure everything was on track. He was approachable, responsive, and genuinely invested in making sure the project turned out well.
From the initial consultation to the final result, the project moved quickly and smoothly. Kyle and his team were professional, organized, and respectful of the space throughout the entire process. I trust his work completely and will definitely be reaching out to him again for more projects down the road. I’d be happy to work with him again and would absolutely recommend Bond’s to anyone looking to refresh their outdoor area with expert care.

Joanne H.

Bond Landscape & Design, the crew and Kyle are hands down a 5 star across the board. Seriously, Kyle’s enthusiasm, creativity and passion for his clients is felt from the minute you meet him. He listens, and offers ideas to enhance the job outcome. Really his contact and communication is high level follow through. I appreciate his relentless approach for staying in contact with us every step of the way. Let’s talk about timelines, wow Kyle committed to a 3-4 day finish. Him, & His team worked non stop finishing the job in 2.5 days. Each one of them have a perfectionist mindset, hence pure quality outcome. Listen, Kyle’s commitment for quality work and contact is an experience you just don’t see out there. We greatly appreciate Kyle & the Landscape crew for giving us that instant feeling of confidence, the laughs, awesome music while they worked, team camaraderie & respectfulness. Kyle job well done, keep going young fella your personal and business Brand rocks.

Trisha B.

Big Shout out to Bond landscaping and design, Kyle, Sarah , Max and Mark this team is amazing. We were not sure what exactly we wanted for the backyard and with Kyle and Sarah‘s expertise they made a plan and we are so happy with how things turned out and looking forward to watching the flowers bloom.

Updated photos
So pleased with how beautiful the flowers have blossomed, highly recommend Kyle and his team!!

Caroline C.

Kyle and his team have been so wonderful right from the start to the finish of our two projects: a) re-grade side yard and tie-in sump pump to dry well to address ponding, and b) re-surface our front porch in porcelain tile.
Kyle is extremely client-oriented, and always took the time to call to communicate about ideas, pricing and options. It truly came through how much he prides himself on customer satisfaction and the exceptional workmanship of his and his talented team! His pricing is competitive and transparent and his level of communication was a breath of fresh air. We will be calling them for our future projects, both indoor and out! Big thanks to everyone at Bond Landscaping!!! 🙏