Lawrence S.

2/5

I had been a customer of Blaze Alarms for approximately 10 years, initially hiring Ilan for monitoring the alarm system that had came with my home, as he was quite affordable at the time. Ilan later suggested that he install a camera system to enhance security. During the installation Ilan appeared inexperienced in camera systems, both in installation and operation, as the cameras were not compatible with the paired DVR, resulting in blurry images. The manufacturer eventually came out with a new system, which rectified the issue. Rather than offering to replace the old poorly working one, he charged me for a whole new system. Later, after requiring a replacement battery for the alarm, Blaze Alarms quoted me $82.00, however, I was able to purchase the exact same battery for $12.00. Blaze Alarms soon started raising my alarm monitoring rates to the point that they were no longer affordable and I was forced to cancel our monitoring service. This past month Bell transitioned my internet from wired to fibre optics, causing the camera system to become inoperative. The Bell tech advised that the original installer, with his knowledge of the system, could easily rectify the programming. I reached out to Ilan and requested a service call. He responded, “I don't have time to do service, too busy with work. You can try to find someone else to help you.” I gave Blaze Alarm 2 stars because it accurately reflects the quality of work, lack of professionalism and respect for a long term customer, who always paid his bills on time.

Merita

5/5

Ilan from Blaze Alarms was very personable and his service and price was great. Very easy to deal with, accommodating, and his work was thorough and clean. After installing our external cameras, he helped set up our home security system software and hardware and patiently showed us how to work it. We called him back a few months later to install another camera and he was very quick to respond. We wouldn’t hesitate to use Blaze Alarms again.

Varun P.

5/5

Ilan from Blaze Alarms was very professional and provided very personalized service. Even, there was a point during the installation when our next door neighbor raised concerned about camera installation and coverage of his property. Ilan handed the situation very well and blocked their property view by applying filters to block the camera wide coverage on our next door neighbor. Very responsive and his work was thorough and clean. After installing our external cameras, he helped set up our camera security system mobile apps and patiently showed us how to work it. He is very responsive, detailed, patient and professional in his services. I would definitely recommend his services to anyone and look at his quality of work.

Linda A. Y.

5/5

Blaze Alarms came through for us when we had a house break-in a few years ago. The company representative, Ilan, was very professional and helpful during our stressful event. The complete camera and recording system along with our house alarm were installed quickly and efficiently. The system is great and we are very pleased with the service provided.

David T.

5/5

Very happy with their services. Blaze took over a system installed by a previous alarm company. When problems arose with the equipment, Ilan repaired (in some cases at no charge) on our time schedule whether it was night or a weekend.
Due to their commitment to us at home, we have hired Blaze to install a system and monitor our office as well.
We highly recommend!!!!!!!!

Roger G.

5/5

We were well looked after by Blaze Alarms over 25 years ago and still are today. Service is polite, responsive and competitive. I would unhesitatingly recommend Ilan and his team, for modern home and office security.
Roger

ernie K.

5/5

So happy with installation of cameras around my house. Excellent picture resolution. Work done was very professional. Prompt and efficient. Left my place neat. He took time to instruct me on how to operate. I highly recommend Blaze

Artur M.

5/5

We hired Blaze Alarms for home video surveillance. The owner was very nice and professional. He installed the cameras as requested and had to come a second time because we asked him to move one of the cameras. He didn't charge us anything extra for the second time. He was helpful and polite. Recommended vendor.

Lawrence S.

2/5

I had been a customer of Blaze Alarms for approximately 10 years, initially hiring Ilan for monitoring the alarm system that had came with my home, as he was quite affordable at the time. Ilan later suggested that he install a camera system to enhance security. During the installation Ilan appeared inexperienced in camera systems, both in installation and operation, as the cameras were not compatible with the paired DVR, resulting in blurry images. The manufacturer eventually came out with a new system, which rectified the issue. Rather than offering to replace the old poorly working one, he charged me for a whole new system. Later, after requiring a replacement battery for the alarm, Blaze Alarms quoted me $82.00, however, I was able to purchase the exact same battery for $12.00. Blaze Alarms soon started raising my alarm monitoring rates to the point that they were no longer affordable and I was forced to cancel our monitoring service. This past month Bell transitioned my internet from wired to fibre optics, causing the camera system to become inoperative. The Bell tech advised that the original installer, with his knowledge of the system, could easily rectify the programming. I reached out to Ilan and requested a service call. He responded, “I don't have time to do service, too busy with work. You can try to find someone else to help you.” I gave Blaze Alarm 2 stars because it accurately reflects the quality of work, lack of professionalism and respect for a long term customer, who always paid his bills on time.

Merita

5/5

Ilan from Blaze Alarms was very personable and his service and price was great. Very easy to deal with, accommodating, and his work was thorough and clean. After installing our external cameras, he helped set up our home security system software and hardware and patiently showed us how to work it. We called him back a few months later to install another camera and he was very quick to respond. We wouldn’t hesitate to use Blaze Alarms again.

Varun P.

5/5

Ilan from Blaze Alarms was very professional and provided very personalized service. Even, there was a point during the installation when our next door neighbor raised concerned about camera installation and coverage of his property. Ilan handed the situation very well and blocked their property view by applying filters to block the camera wide coverage on our next door neighbor. Very responsive and his work was thorough and clean. After installing our external cameras, he helped set up our camera security system mobile apps and patiently showed us how to work it. He is very responsive, detailed, patient and professional in his services. I would definitely recommend his services to anyone and look at his quality of work.

Linda A. Y.

5/5

Blaze Alarms came through for us when we had a house break-in a few years ago. The company representative, Ilan, was very professional and helpful during our stressful event. The complete camera and recording system along with our house alarm were installed quickly and efficiently. The system is great and we are very pleased with the service provided.

David T.

5/5

Very happy with their services. Blaze took over a system installed by a previous alarm company. When problems arose with the equipment, Ilan repaired (in some cases at no charge) on our time schedule whether it was night or a weekend.
Due to their commitment to us at home, we have hired Blaze to install a system and monitor our office as well.
We highly recommend!!!!!!!!

Blaze Alarms - Thornhill, Ontario

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Lawrence S.

Merita

Varun P.

Linda A. Y.

David T.

Roger G.

ernie K.

Artur M.

Lawrence S.

Merita

Varun P.

Linda A. Y.

David T.