Aura Residential Apartments - Airdrie, Alberta

Nathan J

Dog poop literally covering the entire property. Landlord needs to take action by either changing pet policy or holding these lazy tennants accountable. You can't walk anywhere!!!!!!!

Keith Leier

I have worked for First Service since 2019 and have always enjoyed my interactions with office and maintenance staff. My experiences have always been positive, helpful and professional. A great bunch of people for sure!

Lindsay Sytsma

Rachel is super friendly and thorough when doing my move in inspection. She answered all my questions and made some helpful suggestions to make the move in smooth. Great experience overall. 🙂

Kyla Hanson

Upon moving in it seemed like everything was OK. But soon I Realized things were too good to be true. I was really happy to find a pet friendly place that was close to a grocery store a local bar and Other amenities. However, after about a month of living in this complex I started realizing that every single morning At 6 AM I was being woken up in a terrifying manner by extremely loud thunder. Upon looking outside I discovered that the garbage disposal company was dragging the dumpsters by chains from the Parkade up through the parking lot across the gravel to a place where the garbage trucks could pick it up. This persisted for about two years. I lost so much sleep living in this place that it began to affect my mental health, but apparently it was affecting everyone else’s mental health too.CONSTANT DOMESTIC VIOLENCE, FIRE TRUCKS AND AMBULANCES. Dogs are constantly barking. People are constantly drinking and partying and playing loud music until all hours of the night. If you live on the ground floor, your neighbours will knock on your windows to disturb you purposefully at all hours of the night. The people are so aggressive, that you are terrified to report them for any type of behaviour. People are constantly outside, watching what you’re doing, Particularly men Who also want to come and talk to you and won’t leave you alone. I started getting so I had to walk my dogs Through certain areas to stay away from men that were harassing me. During the summer the apartments are unbelievably hot. If you open your window, the smell of dog poop and pee will fill your apartment abundantly. Sorry to anyone who has to live here. Its honestly an experience ill never forget.

Holly Woodland

I would like to thank Rachael for such a quick and easy move in. She was very helpful throughout the whole process and continues to be a big help. Thank you Rachael!!

Its Jonsie

Called and asked for a viewing, seemed proper at first. Then the lady asked "do you have any pets, dogs or cats" I said no but my friend has a snake he's had for 8 years....instantly says no to us as they don't do reptiles? Why put "pets negotiated" if you won't allow that but you have barking dogs and cats that scratch services, snakes stay in a tank...especially one of 8 years, grow up. Makes sense, these reviews speak for themselves. Find better living until proper management exists.

Meghan

Management forced entry into my suite with their master key to change locks when I was showering, and nobody else was home. They do give notice, but they tell you it’ll be “between Monday and Wednesday”, and they’d be there between 9-5 those days so you don’t know when they will show up. Moved shortly after that incident.

Edit- Security doesn’t seem to be a big worry if vehicles get stolen from your parkade, with no response from management for days.

Levi

Not a bad place to live, but before you move here, you should know that the management is TERRIBLE. When we first moved in, I was told there was underground parking, but you had to request to be on the waitlist. I requested to be put on the waitlist at the end of august and was told there were 2 people ahead of me. It’s currently November 3 and I just contacted management to see how many more people were ahead of me on the list. They then told me I wasn’t on the list, but they could add me. Now that it’s winter however, there’s a large number of people on the list and the snow will likely be gone before I even get underground parking.

Rather than accepting that their employee made a mistake and never added me to the list, they told me that because I had no email proof, there was nothing they could do. When I asked for a number to speak with their manager, they completely stopped responding to my emails.

Moral of the story is, if you want anything done, make sure you have email records of them saying they’ll do it otherwise they’ll act like nothing happened and completely ignore you.

Again, the building itself is alright, but dealing with the management office is an actual joke and every employee for this building should be let go.