Advanced Basement Systems - London, Ontario

Christina

We just had a basement leak repair done by Jefferson and he was absolutely amazing! Photo included.

I was told the work would take a couple of hours but he was in and out in 2 hours which is great for us. He was also very knowledgeable and explained the process succinctly.

They also coordinated with a local plumbing company (D&S Plumbing and Heating) to help move the pipes for this work so it was very painless and seamless for us. D&S Plumbing came before the work was started and immediately after to put the pipes back.

I highly recommend hiring for basement repairs and asking for Jefferson if you can since he is clearly skilled in this line of work! I also recommend D&S Plumbing for being able to coordinate so well along with the quick and efficient turnaround times! They also moved our washer to its original position and hooked it back up which was super nice.

I also wanted to shout out to Jeff who was the initial inspector for breaking down the options available to us and within our budget. All in all I would work with all of the people involved again should the need arise!

Dakota A.

I had a basement leak and called Advanced Basement Systems for a quote. Tom was sent out and he was incredibly responsive and even came out earlier than scheduled. Instead of pushing something i didnt need, he took the time to investigate the issue thoroughly.

After checking things out, he found water pooling under my AC unit. He cleaned it up and helped confirm the AC was the culprit.

Even though I didn’t end up needing any foundational work, Tom was professional, honest, and super helpful. If I ever need basement help in the future, he’s my first call. Highly recommend!

Thanks again, Tom you were great!

Chris T.

Thanks to everyone at Advanced Basement Systems. Great company to work with. When I was looking for a radon mitigation system it was hard to get good info. Mike was clear, thorough and explained the radon issue & the fix completely. He's very knowledgeable and experienced. Joel and Rickey came to do the install and were excellent. They let me know what they were doing, explained the work and went above and beyond to improve my sump pump plumbing and put the radon system in. They kept everything clean through the process and set my room back up better than when they came in! If you need work done on your home, ABS is one to call.

Bruce R.

I had great customer service from beginning to end. Thanks to Nolan our inspector for his attention. Great work by the crew, Jefferson and Preston, as well! Very professional and courteous and customer focused. The site was repaired and cleaned up completely in under 2 hours!

Jo T.

So Impressed! I can't thank this team enough for the amazing job they did on my basement installation. Rob and his crew (Preston, Ashton, Arron, Cooper and Justin) took what had to have been a tough project and made it look simple. They were crazy efficient and, when finished, aside from the new equipment, you wouldn't even know they had been there. Truly amazing! Brady, thanks for taking extensive time to explain the system up front and answer all of my questions before, during and after the installation. Really appreciate it.

Tim and Jeremy, thanks for your patience when I was not able to arrive on time!

Highly recommend!

Phil

Last May I called Advanced to inquire about the best way to deal with a crack in my foundation and subsequent water in my basement. Jeff was incredible, he went through all the options, and I knew that I also wanted to update my sump pump with a battery backup one, and the decision was made. The crew was incredible, friendly and professional, answering all my questions along the way. Today I had an inquiry about my pump and Jeff responded immediately and dropped by to check out the situation. I cannot give these guys enough props for their commitment to customer satisfaction.

Lisa Y.

After years of having water in the basement we finally contacted Advanced Basement Systems. It has been a year since they worked on the basement, and it's a real miracle! Not one drop of water in the basement! The workers were fast and efficient and did an excellent job. If you have water in the basement issues... don't wait! Call them today. Its the best thing I've done to my house! Thanks!

Steven T.

We reached out to this company after doing a major addition and renovation to our house. We never had a sump pump before , and encountered a flood shorty after having the contractors install one in the addition due to the weather we’ve been having , the sump couldn’t keep up.

Due to the very wet area we are in I wanted a backup pump and battery backup installed. So I reached out to advanced basement since it’s their specialty.

From start to finish the professionalism was amazing. Sam , the sales expert was awesome to deal with. Tara scheduled us in and kept us up to date and the two installation technicians , Jefferson and Jose ( I think ) were so so good. I was very impressed how much work they did in a single visit and the system is working great now. They also cleaned up after themselves great.

I highly recommend this company and the owner should be incredibly proud of the team he has representing his name.