Okanagan Builders (Custom Home Builder) - Kelowna, British Columbia

Tim L.

We had a block of land in the Okanagen that we wanted to build on, but had no idea where to start finding a builder. We turned to the internet and interviewed about 10 builders, as well as phoning many, many references. We chose Roland at Okanagen Builders (EXL) to build our home, and we feel so lucky and grateful that we did. The experience was actually enjoyable from beginning to end. Roland worked with us through every step of the process, offering us advice and helping us to stay within budget and to navigate the various decisions that needed to be made along the way. The end result is a beautiful home that we love, that we can afford, and an experience that was positive.

We were in Edmonton throughout the entire process, in the midst of the pandemic. This was not ideal from our point of view, but Roland worked extra hard to ensure that we were always updated on the progress of the design and build. He is a great communicator - always easy to get hold of. He is also very attentive to detail, which we appreciated.

Most important to us was honesty and integrity. Roland was always completely honest with us, and where savings were to be found he always made sure we were aware of them, and he passed them on to us.

We have had possession of the house for about 3 years now. Many builders hand over the keys and you never see them again. This has not been the case with Roland. The few deficiencies/warranty issues, which have been relatively minor, have been dealt with effectively. He is only ever a phone call or text away.

Roland not only built an amazing home for us, but he became our friend along the way. We recommend him highly.

andrew B.

To say working with Roland and his team has been wonderful would be an understatement. We started by meeting with Roland and right from day one we had a good feeling. Every house build has hiccups, and whenever they happened, Roland and his team walked us through everything and has gone above and beyond for us. Our build site is not the easiest and has presented a ton of challenges that Roland has taken in stride. He is honest, upfront, doesn’t sugar coat things, and is an absolute joy to work with. As well as Kevin Kenney. Our on site project manager. I would not want anyone else building our house. Consistent pictures, updates, video walkthroughs. The attention to detail that Roland and Kevin have shown us is second to none. He has consistently proven to us that his knowledge, years of experience and general demeanour makes him the perfect person to build anyone’s dream home. Anyone reading this, Roland is your guy. No question.

Ruth M.

We used Roland to design a custom home for us and then to project manage the construction of the home. Roland's years of experience in home design were evident by the comments and suggestions that he made, as well as his ability to take our requirements and reflect them in the design. He provides respectful advice and will give you things to think about. Roland also has a large compliment of very experienced trades people and other consultants e.g. interior decorating that know their speciality and deliver quality work.
Roland is very capable of working with clients electronically, that is, the majority of our meetings and conversations with him were done via phone, email and conference call (and this was done before Covid restrictions). We did not live in the area at the time of construction and were periodically there. We set up a schedule for visits with Roland knowing that our presence would be critical at certain construction phases. When unexpected circumstances occurred, Roland would take photos from the job site or plans, etc. send them via email then schedule a conference call. This worked very well whether we would have been across the street or across the country.
House was completed on time.
We would use Roland again.

Jack V.

To Everyone reading this review:

I'm a local business man for many years and have done business with people for over 50 years. I consider myself a good judge of character. Roland Blaise has empressed me and the people around me with charisma and responsibility. I have met his family many times and his children have adopted his strong character. He is a great man and father.
It has been my pleasure to have met Roland more than 14 years ago. He has become a great friend over the years. His energy is contagious and attention to detail is meticulous. He goes a long way, to make everyone he comes in contact with, comfortable and inspiring. His sense of humor and attention to the people around him keeps the group together and on the same page. His experience is such a big help in making decisions, especially hard decisions.
As a business man in the local community for over 35 years I have found Roland to be professional, attentive and kind.
I would encourage anyone who may consider doing business with Roland not to hesitate. Your are in good hands.

Richard K.

My wife Michelle and I had the pleasure of working with Roland while building our custom home. At the conclusion of our initial consultation with Roland, it was clear to us that he was the best choice for building our home, as he proved to be informative, thorough in his discovery of our wants and needs, up-front and honest in his communication and he was very genuine and personable. Roland's professionalism and wealth of home construction knowledge were very much appreciated, as we progressed through the design, budget, product selection, construction phases and ultimately the handover at the end of our build. We valued his experience in helping us navigate the foreign (to us), sometimes daunting and yet exciting process that comprises constructing a new home. I would highly recommend Roland to anyone considering a custom home build in the Okanagan as he truly does love his work -- and best of all, it shows in his results.

Drake W.

Poor client service, spoke to the owner Mr Rolan and I asked him to meet on site to see our new build site and discuss next steps on moving forward with the build process, he indicated he wont meet me until he sees the plans even though we just went through the model and basic concept over the phone, When i asked again to meet as I am leaving tomorrow to head back to Alberta and I only have today to do this. He told me in a defensive and rude tone, he wont meet without seeing the plans first, and told me to hire someone else than hung up on me........

If this is any reflection of how he conducts business during a build i am glad we are using someone else.

Rob Q.

Do not use. This company is not a registered builder in BC.
Court cases exist. Do your homework.
Scam Alert.