Strathcona Excavating Inc - Sherwood Park, Alberta

Ashton C.

The first photo is my yard prior to this company's work. The latter photo is the end product. A pit of sand that I cannot plant in where there was once landscaped garden, half of my plant crudely hacked away - the fun part was literally watching the crew wonder "Should we be careful putting the rocks back?" before one guy said nah - and a backhoe dumped them in a pile, shuffled them flat and called it done.

My question to the owners would be - would you consider the work in the picture a job complete and well done, were it on your own personal property?

My only solace is that I didn't personally pay for this work, the City of Edmonton did via contracting a neighborhood renewal task to this company - but thankfully I will never need to hire them, as they now stand out EXTREMELY vivid in my mind - and based on what I watched them do to my yard, they do not care about the property impact of their work or cleaning up after themselves. Hire at your own risk if you have a landscaped yard you don't want damaged and disrespected.

K S.

My review on google:
Someone recommended me to call Andrew at SEI and I am glad I called. He has integrity, is professional and experienced. My water main line had leaked under the foundation and got water damage in the basement. I called Andrew at SEI. He came right away, gave me an estimate, and when he described how he was going to do the work, I knew right away this was going to be the best way to go. You get quality work at a competitive price. In one day, the SEI crew put in a new main water line so no need to patch-repair the old line which would have been unreliable, and cost far more to tear up the floor and then rebuild. Their fast work also saves time and money (and not to mention eating out, hotel, etc. if you had to move out and wait for slow repairs). I recommend SEI to anyone who needs to repair their water main (or sewer).

Taylor Z.

Edit: Andrew contacted us and apologized for the walls not being cleaned. He let us know that this is not the standard that they strive for and wanted to make it better. They offered us some compensation for some paint, which is much appreciated. Because of this, I’ve raised the rating to 4*.

My partner and I had been thinking of having our sewer line replaced for a while as our line was near the end of its lifetime. We received a SEI pamphlet in the mail and decided to give them a call. We had a few contractors stop by and decided to go with SEI as they had experience in our neighbourhood and seemed confident to do the job.

Up until the start date communication was good. Someone on their team came and checked out the scope a few days ahead of time to see what they were up against and answered any of our questions at the time. Once the job began, the work was done very quick outside and inside our home. Once the work was done outside, the backwater valve was installed inside of our home. Unfortunately here is where communication started to slow down. We were told an inspector would be there the next day (Friday) if not the Monday as it was nearing the end of the week. Monday rolled around, no inspector. Tuesday rolled around, no inspector or communication from SEI. My partner had to keep reaching out to see what was happening as having a giant hole in our basement wasn’t ideal. It wasn’t until the following Monday or Tuesday that the inspector came out and the SEI team came out the day or two after. Again, after my partner had to call and see when they were coming. He did make the mistake of paying before the job was done and I feel like this also played a role with the lake of sense of urgency and communication. We also had issues receiving a paid invoice in order for us to submit our application for the backwater valve subsidy (I had to reach out after no response for this as well).

After the hole was filled, the team said that they weren’t able to get the dirt off of our walls. I was disappointed but didn’t think much of it as I had to paint them again anyway. Silly me didn’t think to actually take a look at the walls when he said that. I wish I did because they didn’t even attempt to clean them. I spent a few minutes wiping some areas down and the dirt was definitely coming off. I am disappointed that they were too lazy to bother cleaning them like they said they would. (Last picture is after me wiping down some spots)

Overall, the sewer replacement has been great so far. However, the communication and integrity left something to be desired by the end which is why I’ve left 3 stars.

scott D.

Shout out to Andrew and his crew for a prompt promising repair. I live in a old neighbor hood with clay sewer lines. My lines were starting to collapse. Andrew and his crew were out first thing in the morning after scoping the lines and managed to replace the sewer line plus new water line in 7 hours!!!

Thanks again!

Alexei P.

This winter we found out the reason for our frequent clogging in the sewer line: tar and paper pipes, they were installed in some homes between 1950 and 1956. We were looking for a company to replace the sewer line and have chosen Strathcona Excavating because 1) it was easy to talk to the main specialist; 2) the specialist was able to give approximate price right away without many primary talks and conditions; 3) the price was very reasonable. We have chosen a slightly more pricey work with manual digging a hole near the house.
The company did the work in about a week after our phone call. The work itself took two days. On day 1, pipes survey and the manual digging was done. On day 2, a bigger hole near the alley was made with an excavator, the old pipes were replaced with new ABS 4" pipes, and both holes were filled back. There was practically no damage to our lawn near the house, except for the 4'x4' hole itself. The minimum traces were left. We liked how the company did the work and so far the sewer works without any problems. Here are some pictures of the holes and how everything looked after the work was completed.

Gerry V.

I have a mature, developed property with not a lot of room to maneuver, yet Andrew and his team went the extra mile to put in a new septic system and left the yard looking as good as new. All the guys were professional and obviously cared about making us happy.

Erick P.

Today as I was driving home with my wife and kids we were purposely pass by one of the drivers of this company and almost push me off the road with his trailer. And I say purposely because he was speeding putting us in danger of hitting the dividing barricades. I was able to get his plate and the name of the company after I catch up to him. My wife was trying to get a picture of him as he was hiding his face from us and the flipping me off as he was taking another direction. What kind of reckless drivers does this company hires?

Marcin P.

Pulled 100m electrical cable underground using direction drilling. There were on time, knew what they were doing, had the right equipment large directional drill and hydrovac, did it quick in 4 hrs and back filled at a much later date as had to wait for different contractor to finish. They had the manpower and performed the work safely. Glad I went with this contractor. Everything was excellent